Find the money leaking out of freight, fulfilment, inventory and landed cost in ten business days. Every gap scored, priced in annual dollars and ranked by payback, with a 60-minute readout. Scoped to what you need. No retainer.
DTC supply chain consulting for health and wellness, beauty and personal care, home and living, pet, and fashion brands shipping from Asia into North America, Europe and the Middle East: the US, Canada, UK, Germany and the UAE.
One audit, the whole chain: from supplier PO to the customer's door.
Supply chain audit services
Take the full audit, or one area where you already know something is wrong. Every audit works from your real invoices, contracts and inventory data, benchmarked against what brands your size are paying.
Audit
What gets examined
What you get
End-to-end supply chain audit
Every area below, from supplier purchase order to customer doorstep: cost to serve, service levels, working capital and risk.
A scored report across the whole chain and a 90-day fix list ranked by payback.
Freight and logistics audit
Ocean and air freight rates, forwarder quotes, incoterms, DDP vs DAP, container utilisation, LCL vs FCL, drayage and transit time vs cost.
A benchmarked rate card and the lanes where you are overpaying.
3PL and fulfilment audit
Fulfilment fees, pick and pack, storage, receiving, minimums, surcharges, SLAs, order accuracy and whether the warehouse network fits where orders ship.
A line-by-line fee review and a renegotiation list with target numbers.
Parcel shipping and last-mile rate audit
Carrier contracts, UPS, FedEx, USPS and regional rates, dimensional weight, surcharges, packaging right-sizing and zone skipping.
A shipping cost per order target and the contract terms to ask your carriers for.
Inventory optimisation and demand planning
Inventory turns, days on hand, safety stock, forecast accuracy, reorder points, stockouts, dead and slow SKUs, and working capital tied up by SKU.
Cash you can release and which SKUs to clear, cut or reorder differently.
Landed cost and unit economics
True landed cost by SKU: FOB price, freight allocation, duties, brokerage, inbound handling and fulfilment, and what your contribution margin really is.
A landed-cost model you keep and use for pricing, planning and channel decisions.
Customs, tariffs and compliance
HTS classification, customs valuation, tariff exposure, duty drawback, broker fees, importer of record setup, labelling and product compliance for your category.
Duty overpayments recovered, exposure closed, and a clean customs entry process.
Amazon FBA and marketplace logistics
FBA inbound placement, storage and low-inventory fees, prep and labelling, stranded and aged inventory, FBA vs FBM vs MCF by SKU.
A fee-reduction plan and a shipment strategy per SKU.
Returns and reverse logistics
Return rates by SKU and reason, return shipping and processing fees, refurbish vs liquidate vs dispose, and the returns policy's real cost.
A returns cost per order target and a recovery plan for returned stock.
Supplier and sourcing audit
Supplier lead times, MOQs, payment terms, quality and on-time delivery, single-source risk, FOB vs EXW pricing and nearshoring options.
A supplier scorecard and a negotiation brief for your next PO cycle.
Enquire for pricing
Plug-and-play: pick one audit or combine several. A fixed fee for your scope, agreed on the fit call.
Ten business days
From data access to your readout call.
Pays for itself
If the audit finds less than the fee in annualised savings, you don't pay.
Fractional supply chain and logistics services
Most brands take the report and run with it. For the ones that want hands on the work, these are the ways we stay involved.
Fractional COO
A senior operator running your operations a few days a month: supply chain, fulfilment, planning, vendors, systems and the team scorecard.
3PL selection and RFP
Shortlist, RFP, quote normalisation, contract negotiation and warehouse migration plan when your current fulfilment partner is the problem.
Freight procurement and tender
Forwarder tender, contract rates on your core lanes, peak-season capacity planning and a DDP setup that stops surprise bills.
S&OP and demand planning setup
A monthly sales and operations planning cadence, forecast by SKU, reorder rules and the dashboards to run it without a big system.
Tariff mitigation and sourcing diversification
Duty engineering, first sale, country-of-origin options, second-source and nearshore suppliers, and the landed-cost case for each move.
International expansion logistics
Entering the UK, EU, Canada, Australia or the Middle East: importer of record, VAT and duty, fulfilment routing and the compliance paperwork.
Retail and wholesale readiness
Routing guide compliance, EDI, case pack and pallet configuration, chargeback prevention and B2B fulfilment alongside your DTC channel.
Amazon and marketplace operations
FBA inbound strategy, inventory health, fee recovery and the FBA vs FBM decision by SKU, alongside your Shopify store.
Supply chain systems selection
Inventory management, WMS and ERP selection and implementation for Shopify brands that have outgrown spreadsheets.
Industries we serve
Every category leaks money in its own way. These are the ones we know from the inside.
Health and wellness
Supplements, personal health and nutrition. Shelf life, lot tracking, FDA labelling and temperature-sensitive lanes, with expiry-driven write-offs hiding in the inventory numbers.
Beauty and personal care
Skincare, cosmetics, hair and grooming. Dangerous-goods shipping for aerosols and alcohol-based products, MoCRA compliance, and small high-value units that reward air freight done right.
Home and living
Sleep, bedding, kitchen, furniture and decor. Oversized, low-density cartons where container utilisation, dimensional weight and 3PL oversize surcharges decide the P&L.
Pet
Food, treats, supplements and accessories. Heavy, bulky consumables where freight and storage eat margin, and subscription demand that planning can actually predict.
Fashion and apparel
Clothing, footwear and accessories. Size and colour SKU explosion, returns flowing back through the 3PL, and duty rates that vary widely by fabric and classification.
Not on the list? If it ships in a carton to a customer's door, the method is the same. Ask.
How the supply chain audit works
Step 1
Request
Fill in the form below. You get a reply within one business day with times for a 20-minute fit call. If an audit won't pay off for you, we say so.
Step 2
Share data
Last three months of 3PL and carrier invoices, recent freight quotes, an inventory export, and read-only access to your store. Under NDA.
Step 3
Audit
Ten business days. Every fee and rate is benchmarked against what brands your size are paying, and landed cost is rebuilt by SKU.
Step 4
Readout
Scored report, savings in dollars, and a 60-minute call to walk through the fix list. You keep the models. No pressure to keep us on afterwards.
Run by operators, not a consultancy.
The people doing the audit run supply chain for a DTC consumer brand today. Eight years across DTC ecommerce, Amazon FBA, 3PL operations and Asia–US freight, in the US, Europe and the Middle East. Every recommendation is something we have to live with in our own operation.
APICS certified
Request a supply chain audit
Tell us a little about the operation. You get a reply within one business day with a couple of times for a 20-minute fit call. No pitch, no deck.
Thanks. You'll hear back within one business day with times for a 20-minute fit call. If you want to get ahead, start pulling your last three months of 3PL invoices.